FAQs
Welcome to the Resift.shop Help Centre — here you’ll find answers to some of the most common questions from our customers.
If you need any further assistance, feel free to contact us anytime.
1. What is Resift.shop?
Resift.shop is an independent online store managed by Chauhan Happy Ravibhai, based in Rajkot, Gujarat.
We offer a wide range of quality products designed to make your shopping experience simple, secure, and enjoyable.
2. How do I place an order?
Placing an order is easy:
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Browse through our products.
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Click on the item you like and select “Add to Cart.”
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Proceed to checkout, fill in your shipping details, and complete payment securely.
Once your order is placed, you’ll receive a confirmation email with your order details.
3. What payment methods do you accept?
We accept major credit/debit cards, UPI, Net Banking, and Wallet payments through secure and verified payment gateways.
4. How long will it take to receive my order?
Orders are typically processed within 1–3 business days and delivered within 5–9 business days, depending on your location.
You’ll receive a tracking link once your order is shipped.
5. Do you offer nationwide delivery?
Yes, we deliver all across India through trusted courier partners to ensure timely and safe delivery.
6. How can I track my order?
After your order is shipped, we’ll send you a tracking number via email or SMS.
You can use it on the courier partner’s website to monitor your order status.
7. What is your return or refund policy?
We offer easy returns and refunds under specific conditions.
If you receive a damaged, defective, or incorrect item, please contact us within 2 days of delivery with photos of the issue.
For full details, refer to our Refund Policy page.
8. What if I entered the wrong shipping address?
If you’ve made a mistake while entering your address, please contact us immediately at Resift.shop@hotmail.com or +91 9426993570.
If the order has not been shipped yet, we can update your address.
9. Are my payments secure?
Absolutely!
We use trusted and encrypted payment gateways to ensure all your transactions are 100% secure and private.
10. How can I contact customer support?
You can reach our support team anytime via:
📧 Email: Resift.shop@hotmail.com
📞 Phone / WhatsApp: +91 9426993570
📍 Address: Chauhan Ravi, Jay Balvi Krupa, Raiya Road, Dalwadi Chowk, Gandhigram Shahnagar-5, Rajkot, Gujarat – 360007